PRIVACYPrivacy Policy

OkaySMS Privacy Policy

Last Updated: [ 20th March 2025 ]

At OkaySMS, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, store, use, share, and protect the data you provide when using our website, platform, or services. By using OkaySMS, you agree to the practices described in this policy.

1. Introduction

OkaySMS provides communication and marketing services, including bulk SMS, SMS API integration, digital marketing, animations, and corporate branding solutions. Protecting your personal and organizational data is essential for us to maintain trust, ensure compliance, and provide reliable services.

This Privacy Policy applies to all users, clients, and visitors, whether you access OkaySMS via web, mobile, or third-party integrations.

2. Information We Collect

We collect various types of information to deliver, improve, and secure our services. This includes:

a. Personal Information

• Name, email address, phone number, billing information.

• Company name, business registration details, and contact persons (for corporate clients).

• Account login credentials, preferences, and settings.

b. Usage Information

• IP addresses, browser type, device details.

• Pages visited, time spent, clicks, and navigation patterns.

• SMS delivery logs, message history, and API usage data.

c. Transactional Information

• Payment details, invoices, subscription plans, and payment history.

• Campaign billing records and message credit balances.

d. Cookies and Tracking Technologies

• We may use cookies, pixels, and analytics tools to monitor site performance, user behavior, and for marketing purposes.

• Users can manage cookie preferences via their browser settings.

3. How We Use Your Information

We use the collected data to:

1. Deliver the OkaySMS services effectively (sending messages, managing campaigns, and API integration).

2. Process payments and manage subscriptions.

3. Improve platform performance, user experience, and service offerings.

4. Provide customer support and respond to inquiries.

5. Monitor compliance with our Terms of Service and legal obligations.

6. Communicate important updates, promotions, or service notifications.

7. Conduct internal research, analytics, and performance reporting.

4. Sharing Your Information

OkaySMS will never sell your personal or business data. We may share information with:

• Service Providers: Trusted third-party vendors supporting delivery, payments, analytics, or hosting.

• Legal Authorities: When required by law, regulation, or legal process.

• Business Transfers: In case of mergers, acquisitions, or sale of assets, under confidentiality obligations.

We ensure that third parties follow strict data protection standards and only access data necessary to perform their services.

5. Data Security

• We implement industry-standard security measures, including encryption, firewalls, and secure access controls.

• Sensitive data such as passwords and payment details are stored securely and encrypted where applicable.

• Despite all measures, no system is 100% secure. By using our platform, you acknowledge that we cannot guarantee absolute protection against unauthorized access or breaches.

6. Data Retention

• User data is retained as long as necessary to provide services and comply with legal obligations.

• Personal information may be retained for up to [Insert Duration, e.g., 5 years] after account closure for auditing, billing, or legal purposes.

• You can request deletion or export of your data in accordance with applicable privacy laws.

7. User Rights

Depending on your jurisdiction, you may have rights including:

• Access: Request a copy of the data we hold about you.

• Correction: Correct inaccurate or incomplete information.

• Deletion: Request deletion of personal data, subject to legal and operational requirements.

• Objection: Object to processing for marketing or analytics purposes.

• Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact support@okaysms.com.

8. Cookies and Tracking

• Cookies are small files stored on your device to improve your browsing experience and help us understand user behavior.

• Types of cookies we use:

  • Essential Cookies: Required for platform functionality.

  • Analytics Cookies: Track usage patterns and performance.

  • Marketing Cookies: Personalize ads and promotions.

• You can manage or disable cookies through your browser settings, though some features may not function fully.

9. Third-Party Links

Our platform may include links to third-party websites or services.

• OkaySMS is not responsible for the privacy practices of these third parties.

• We encourage users to review their privacy policies before providing personal data.

10. Children’s Privacy

• OkaySMS services are not intended for individuals under 18 years old.

• We do not knowingly collect personal information from children.

• If we discover that we have inadvertently collected data from a minor, we will delete it immediately.

11. International Data Transfers

• OkaySMS may store or transfer data to servers located outside your home country.

• We ensure that international transfers comply with applicable privacy laws and maintain adequate data protection standards.

12. Compliance with Laws

• OkaySMS complies with data protection regulations including GDPR, CAN-SPAM, and other applicable national and international laws.

• Users are responsible for ensuring their campaigns comply with local regulations, including anti-spam and consumer protection laws.

13. Changes to Privacy Policy

• We may update this Privacy Policy to reflect changes in services, regulations, or operational practices.

• Updates will be posted on this page with the revised “Last Updated” date.

• Continued use of OkaySMS after updates constitutes acceptance of the new policy.

“At OkaySMS, your privacy is our priority. This Privacy Policy explains how we collect, store, and safeguard your data while providing reliable communication and marketing solutions.”